We see Everleap as a partner…not just another vendor.

Everleap Managed Hosting Story
Gatsby

The Client

GATSBY, (ShopGatsby.com) an online store for women’s clothing and apparel, was growing rapidly as more and more customers embraced online shopping. The online store and accompanying apps serve shoppers looking for hot new looks and closet staples.

With so much growth and so many shoppers visiting the site, the GATSBY online experience started to show signs of fragility. Persistent downtime and speed issues plagued the site, leading to a frustrating user experience. This problem wasn't fleeting; it persisted for over a year, significantly hindering the company's growth and leading to noticeable revenue losses. Despite several attempts to rectify these issues through local hosting solutions, GATSBY found these efforts insufficient, leaving them in search of a more robust and reliable solution.

The continuous struggle with website performance had far-reaching implications. It not only impacted the immediate sales but also gradually eroded customer trust and loyalty, which are vital for any e-commerce business. The need for a stable and efficient online presence became increasingly critical for GATSBY, especially as the digital marketplace grew more competitive.

As the company confronted challenges to their online storefront, ShopGatsby.com, IT Director Danny Esparra knew that a reliable and long-term solution was overdue.

The Solution

GATSBY's pivotal moment came when they discovered Everleap. Upon reviewing Everleap's offerings, especially its Managed Hosting Service, GATSBY recognized a potential solution to their ongoing challenges. This discovery led to a swift collaboration, with Everleap stepping in to apply their expertise. Within just a week, Everleap had implemented their Managed Hosting Service, targeting the specific issues of downtime and slow website performance that had so severely impacted GATSBY.

Everleap’s approach was comprehensive, focusing not just on immediate fixes but also on ensuring long-term stability and scalability. This quick and efficient response demonstrated Everleap's commitment to customer satisfaction and their ability to handle complex technical challenges with agility and precision.

"The entire team is ready to help and makes us feel like our priorities are their priorities, too. "
- Danny Esparra of Gatsby

The Outcome

The results of Everleap's intervention were immediate and transformative. GATSBY witnessed a significant enhancement in their website's performance, with marked reductions in downtime. This improvement was not just a technical success; it resonated deeply with their customer base, leading to increased satisfaction and engagement. The direct impact on GATSBY's financial health was also evident, as the enhanced website performance directly correlated with a reversal in the trend of lost revenue.

Moreover, these changes brought a renewed sense of confidence within GATSBY. The stability and efficiency of their e-commerce platform allowed them to focus more on business growth and less on technical issues, setting a solid foundation for future expansions and innovations.

Since making the move to Everleap, the ShopGatsby.com website has experienced minimal disruptions and performs better than ever. Customers are thrilled with the online experience and repeat shoppers are on the rise.

"Best support ever."
- Danny Esparra of Gatsby

Working With Everleap

The feedback from Danny Esparra was overwhelmingly positive. He lauded Everleap for their exceptional support and swift, effective solutions, highlighting their role in transforming GATSBY's digital experience. “Best support ever,” said Esparra. “The entire team is ready to help and makes us feel like our priorities are their priorities, too. We see Everleap as a partner…not just another vendor.”

Closing Thoughts

Everleap's successful partnership with GATSBY highlights their expertise in providing tailored, impactful managed service solutions. The significant improvement in website performance and customer satisfaction, along with the positive financial outcomes, underscores Everleap's capability in resolving complex hosting challenges efficiently. This case study not only demonstrates Everleap's technical prowess but also their commitment to evolving their services in line with client feedback and changing market demands.

Online stores and website needing a hosting solution tailor-fit for their needs are invited to contact Everleap at www.everleap.com or schedule a meeting.